About WISHALIVE


OUR #1 FOCUS & AGENDA IS
CUSTOMER DELIVERY & SATISFACTION:
WISHALIVE.shop South Africa by GIANTAlive Advanced Technologies’ mission is to consistently earn, deliver and keep our customers’ trust each and every day. WISHALIVE.shop wants to bring great affordable value, amazing and large range of hard to find products to South Africa and the African continent. Delighting our customers fuels us to the next level of service and technology.
ULTIMATE CONVENIENCE FOR OUR LOVED CUSTOMERS:
No need to shop overcrowded brick and mortar stores and markets for what used to be considered good deals. Now you can easily use the phone in your hand and have your items delivered to your doorstep.
IT'S SMART TO SAVE TIME AND TRAVEL:
It's smart to use your existing mobile phone or laptop to not have to block hours out of your day, get dressed, and use gas or taxi to only shop a small percentage of what's available to you now.
Meet WISHALIVE.SHOP
WISHALIVE.shop was officially launched in June 2005 as WHOLEGIANT.com in the Atlanta, Georgia USA then relocated to the heart of Beverly Hills shopping district in Beverly Hills California USA. Later WHOLEGIANT.com merged and evolved into The WISHALIVE Network by GIANTAlive Advance Technologies as WISHALIVE.com for USD offerings then later WISHALIVE.shop for ZAR RAND and future BRICS offerings.
Today, WISHALIVE.shop South Africa is the #1 leading global ecommerce retailer in South Africa and one of the largest, most innovative ecommerce retailers on the African continent. WISHALIVE.shop large world bulk buying ability enables you to receive the best possible prices not offered anywhere else in not only South Africa, but the continent of Africa in general. We pride ourselves on delivering quality products to you, our most valued and loved customers. Because we sell globally, you receive only the best the world has to offer.
WHO WE ARE:
WISHALIVE Leadership Principles
WISHALIVE focus and obsession is you, our customers and your satisfaction. We hold ourselves and each other accountable for demonstrating the WISHALIVE / GIANTAlive Leadership Principles through our actions every day. Our Leadership Principles describe how WISHALIVE does business, how leaders lead, and how we keep the customer at the center of our decisions. Our unique WISHALIVE culture, described by our Leadership Principles, helps us relentlessly pursue our mission of pleasing and superseding our customers' expectations every day, maintain staying one of the best employers in the world and maintain facilitating one of the safest places to work in the world.
Customer Obsession:
Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.
Ownership:
Leaders are owners. They think long term and don’t sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say “that’s not my job.”
Invent and Simplify:
Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here.” As we do new things, we accept that we may be misunderstood for long periods of time.
Are Right, A Lot:
Leaders are right a lot. They have strong judgment and good instincts. They seek diverse perspectives and work to disconfirm their beliefs.
Learn and Be Curious:
Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.
Hire and Develop the Best:
Leaders raise the performance bar with every hire and promotion. They recognize exceptional talent, and willingly move them throughout the organization. Leaders develop leaders and take seriously their role in coaching others. We work on behalf of our people to invent mechanisms for development like Career Choice.
Insist on the Highest Standards:
Leaders have relentlessly high standards—many people may think these standards are unreasonably high. Leaders are continually raising the bar and drive their teams to deliver high-quality products, services, and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.
Think Big:
Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires results. They think differently and look around corners for ways to serve customers.
Bias for Action:
Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking.
Frugality:
Accomplish more with less. Constraints breed resourcefulness, self-sufficiency and invention. There are no extra points for growing headcount, budget size, or fixed expense.
Earn Trust:
Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing. Leaders do not believe their or their team’s body odor smells of perfume. They benchmark themselves and their teams against the best.
Dive Deep:
Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdote differ. No task is beneath them.
Have Backbone; Disagree and Commit:
Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.
Deliver Results:
Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never settle.
Strive to be Earth’s Best Employer:
Leaders work every day to create a safer, more productive, higher performing, more diverse, and more just work environment. They lead with empathy, have fun at work, and make it easy for others to have fun. Leaders ask themselves: Are my fellow employees growing? Are they empowered? Are they ready for what’s next? Leaders have a vision for and commitment to their employees’ personal success, whether that be at WISHALIVE or elsewhere.
Success and Scale Bring Broad Responsibility:
We started in a garage, but we’re not there anymore. We are big, we impact the world, and we are far from perfect. We must be humble and thoughtful about even the secondary effects of our actions. Our local communities, planet, and future generations need us to be better every day. We must begin each day with a determination to make better, do better, and be better for our customers, our employees, our partners, and the world at large. And we must end every day knowing we can do even more tomorrow. Leaders create more than they consume and always leave things better than how they found them.
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WISHALIVE WORLD HEADQUARTERS & PACKAGE PICK UP OFFICE LOCATIONS:
(BY ALPHABETICAL COUNTRY / CONTINENT ORDER)
MAIN SA-KZN GATEWAY HQ OFFICE:
AFRICA - SOUTH AFRICA - ETHEWINI @ GATEWAY
2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge, Durban, 4320
LoanGIANT Customer Call Center: +27 071 083 8499
MAIN SA-KZN OCEAN BEVERLY HILLS HQ OFFICE:
AFRICA - SOUTH AFRICA - OCEANWALK @ BEVERLY HILLS
21 Lighthouse Road, Beverly Hills, Umhlanga Rocks, Durban, 4319
LoanGIANT Customer Call Center: +27 071 083 8499
MAIN SA-NORTH JOHANNESBURG/SANDTON HQ OFFICE:
AFRICA - SOUTH AFRICA - JOHANNESBURG @ SANDTON
Atrium on 5th 9th Floor, 5th St, Johannesburg, 2196
LoanGIANT Customer Call Center: +27 071 083 8499
MAIN SA-WEST CAPE TOWN HQ OFFICE:
AFRICA - SOUTH AFRICA - CAPE TOWN @ V&A WATERFRONT
The Pavilion, Corner Portswood and, Dock Rd, Victoria & Alfred Waterfront, Cape Town, 8001
LoanGIANT Customer Call Center: +27 071 083 8499
MAIN USA-EAST HQ OFFICE:
USA - GEORGIA - ATLANTA @ MIDTOWN
1100 Peachtree Street NE, Atlanta, GA 30309
LoanGIANT Customer Call Center: +1 800-929-6110
MAIN USA-WEST HQ OFFICE:
USA - CALIFORNIA - BEVERLY HILLS @ WILSHIRE
8484 Wilshire Blvd., Beverly Hills, CA 90211
LoanGIANT Customer Call Center: +1 800-929-6110
FOR ALL OF THE FOLLOWING LOCATIONS CUSTOMER CALL CENTERS ARE:
LoanGIANT-AFRICA Customer Call Center: +27 071 083 8499
LoanGIANT-USA Customer Call Center: +1 800-929-6110
WISHALIVE PACKAGE PICKUP LOCATIONS WORLDWIDE:
(Country Locations By Alphabetical Order)
AFRICA - SOUTH AFRICA - ETHEWINI @ BEVERLY HILLS/GATEWAY
2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge, Durban, 4320
AFRICA - SOUTH AFRICA - JOHANNESBURG @ SANDTON
Atrium on 5th 9th Floor, 5th St, Johannesburg, 2196
AFRICA - SOUTH AFRICA - CAPE TOWN @ V&A WATERFRONT
The Pavilion, Corner Portswood and, Dock Rd, Victoria & Alfred Waterfront, Cape Town, 8001
AFRICA - SOUTH AFRICA - GQEBERTHA @ HARBOUR VIEW
1st Floor, Harbour View Building, Oakworth Rd, South End, Gqeberha, 6001
AFRICA - SOUTH AFRICA - PIETERMARITZBURG @ BIRD SANCTURARY
B, Bird Sanctuary Buiding, Pietermaritzburg, 3201
AFRICA - SOUTH AFRICA - RICHARDS BAY @ LAKEVIEW TERRACES
4th Floor, Lakeview Terraces, Penny Ln, Richards Bay, 3900
AFRICA - GHANA - ACCRA @ AIRPORT
19 Kofi Annan St, Accra, Ghana
AFRICA - NIGERIA - LAGOS @ LENNOX
Block 10, Plot 2 & 3, Admiralty Way, Lekki Phase 1 100001, Lekki, Nigeria
CANADA - ONTARIO - TORONTO @ QUEEN WEST
180 John St, Toronto, ON M5T 1X5, Canada
USA - GEORGIA - ATLANTA @ MIDTOWN
1100 Peachtree Street NE Atlanta, GA 30309
USA - CALIFORNIA - BEVERLY HILLS @ WILSHIRE
8484 Wilshire Blvd, Beverly Hills, CA 90211
USA - MARYLAND - NATIONAL HARBOR @ NATIONAL HARBOR
137 National Plaza Suite 300, National Harbor, MD 20745, United States
USA - MARYLAND - BALTIMORE @ INNER HARBOR CENTER
400 E Pratt St 8th floor, Baltimore, MD 21202
USA - DC - WASHINGTON @ CAPTOL RIVERFRONT
100 M Street Southeast, 100 M St SW Building, Suite 600, Washington, DC 20003
USA - WASHINGTON - SEATTLE @ DOWNTOWN
1420 5th Ave Suite No. 2200, Seattle, WA 98101
USA - NORTH CAROLINA - CHARLOTTE @ PERIMETER PARKWAY
10130 Perimeter Pkwy #200, Charlotte, NC 28216
USA - TENNESSEE - MEMPHIS @ DOWNTOWN
1661 International Dr Suite 400, Memphis, TN 38120
USA - TENNESSEE - NASHVILLE @ ART DISTRICT
Fifth Third Center, 424 Church St Suite 2000, Nashville, TN 37219
USA - LOUISIANA - NEW ORLEANS @ METAIRIE
3900 N Causeway Blvd Suite 1200, Metairie, LA 70002
USA - NEW YORK - NEW YORK CITY @ MANHATTAN
14 Wall St 20th floor, Manhattan, NY 10005
USA - ILLINOIS - CHICAGO @ HYDE PARK
5113 South Harper Hyde Park, Suite 2C, Chicago, IL 60615
USA - PENNSYLVANIA - PHILADELPHIA @ WEST CONSHOHOCKEN
Four Tower Bridge, 200 Barr Harbor Dr Suite 400, Conshohocken, PA 19428
USA - MICHIGAN - SOUTHFIELD @ TOWN CENTER
Suite 1900, 2000 Town Center, Southfield, MI 48075
USA - INDIANA - INDIANAPOLIS @ CITY CENTER
201 North Illinois Street Mile Square, South Tower, 16th Floor, Indianapolis, IN 46204
USA - ALABAMA - BIRMINGHAM @ CORPORATE DRIVE
2700 Corporate Dr Suite 200, Birmingham, AL 35242
USA - OHIO - CLEVELAND @ FIFTH THIRD
Fifth Third Building, 600 Superior Ave East, Cleveland, OH 44114
USA - MASSACHUSETTS - BOSTON @ BACK BAY
800 Boylston Street, 16th Floor, Boston, MA 02199
USA - VIRGINIA - RICHMOND @ DOWNTOWN
919 E Main St #1000, Richmond, VA 23219
USA - NEVADA - LAS VEGAS @ SUMMERLIN
1980 Festival Plaza Drive Summerlin South, #300, Las Vegas, NV 89135
USA - TEXAS - HOUSTON @ SOUTH SHORE
2600 South Shore Blvd Suite 300, League City, TX 77573
USA - TEXAS - DALLAS @ PRESTON COMMONS
8117 Preston Rd Suite 300, Dallas, TX 75225
USA - TEXAS - SAN ANTONIO @ RIVERWALK PLACE
700 N St Mary's Street #1400, San Antonio, TX 78205
USA - FLORIDA - MIAMI @ BRICKELL
80 Southwest 8th Street, Bayview Suite 2000, Miami, FL 33130
USA - FLORIDA - FORT LAUDERDALE @ LAS OLAS
501 East Las Olas Blvd Suite 300, Fort Lauderdale, FL 33301
USA - FLORIDA - PALM BEACH @ DOWNTOWN
West Tower, 777 S Flagler Dr Suite 800, West Palm Beach, FL 33401
USA - FLORIDA - TAMPA @ WESTSHORE
4830 West Kennedy Boulevard Beach Park, Suite 600, Tampa, FL 33609
USA - FLORIDA - ORLANDO @ DOWNTOWN
111 N Orange Ave Suite 800, Orlando, FL 32801
AU CALL CENTER LOCATIONS:
(BY SIZE / ROLL / ALPHABETICAL COUNTRY / CONTINENT ORDER)
AFRICA - BOTSWANA - GABORONE
AFRICA - ETHIOPIA - ADDIS ABABA
AFRICA - GHANA - ACCRA @ AIRPORT
19 Kofi Annan St, Accra, Ghana
AFRICA - KENYA - NIAROBI @ LAIBONI CENTER
Laiboni Center, 4th Floor, Lenana Road, Kenya
AFRICA - NAMIBIA - WINDHOEK @ MAERUA MALL
Maerua Mall, 3rd floor, Windhoek, Namibia
AFRICA - NIGERIA - ABUJA @ LENNOX
4th Floor, Tower C Churchgate Plaza AO Cadastral Zone, Constitution Ave, 900211, Abuja, Nigeria
AFRICA - NIGERIA - LAGOS @ LENNOX
The Waterside, 5, Admiralty Road, off Admiralty Way, Lekki Phase 1 101224, Lagos, Nigeria
AFRICA - RWANDA - KIGALI
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AU SATELLITE LOCATIONS
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AU - ANGOLA - LUANDA
Avenida Talatona, Condomíno Belas Business Park V, Torre Cuanza Sul, 6º Andar, 00000 Luanda
AU - EGYPT - CAIRO
الوحدة 7 - مُجمع أعمال باراماونتالمربع 1258 م, مصر الجديدة
(هليوبوليس), C 11799
AU - CAR CENTRAL AFRICAN REPUBLIC - BANGUI
Bangui M'Poko International Airport, Bangui, Central African Republic
AU - DRC DEMOCRATIC REPUBLIC OF CONGO - KINSHASA
N’djili International Airport, Bd Lumumba, Kinshasa, Congo - Kinshasa
AU - REPUBLIC OF THE CONGO
BRAZZAVILLE @ Maya Maya International Airport, P7R2+CHX,
Brazzaville, Congo - Brazzaville
AU - GAMBIA - BANJUL @ BJL
Banjul International Airport (BJL), Yundum, Gambia
AU - LIBERIA - MONROVIA @ MLW
Spriggs Payne International Airport (MLW),
Monrovia, Liberia
AU - MOROCCO - CASABLANCA @ NEARSHORE
Casablanca Nearshore, 1100 Bd Al Qods,
Casablanca 20190, Morocco
AU - MOZAMBIQUE - MAPUTO @ MILLENNIUM
Millennium Park Building 1st Floor
Maputo, 1100, Mozambique
AU - NIGER - NIAMEY @ DHIA
Diori Hamani International Airport, Niamey, Niger
AU - SOMALIA - MOGADISHU @MIA
Mogadishu International Airport, Wadada Garoonka Diyaaradaha, Mogadishu, Somalia
AU - SENEGAL - DAKAR @ SIA
1st Floor SIA Building, Rte Ngor Village, Dakar 10200, Senegal
AU - SEYCHELLES - VICTORIA @ SIA
Seychelles International Airport, Seychelles
AU - SIERRA LEONE - FREETOWN @ FIA
Freetown International Airport, Lungi-Town, Sierra Leone
AU - SOUTH SUDAN - JUDA @ JIA
Juba International Airport, Juba, South Sudan
AU - SUDAN - KHARTOUM @ KIA
Khartoum International Airport, Khartoum, Sudan
AU - UGANDA - KAMPALA @ ACACIA MALL
4th floor, The Acacia Mall 14-18 Cooper Road, off Acacia Ave, Kampala, Uganda
AU - ZAMBIA - LUSAKA @ BLUE HOUSE
2nd Floor, Blue House Part of Plot 2374, Great East Road, Arcades Lusaka, 00000, Zambia
AU - ZIMBABWE - HARARE @ ARUNDEL
Ground Floor, Building Six, Arundel Office Park, Norfolk Road, Harare, Zimbabwe
AUSTRALIA - SYDNEY @ AUSTRALIA SQUARE
Plaza Building Australia Square, 95 Pitt Street Level 4 and 12, Sydney NSW 2000, Australia
EU - UK - LONDON @LONDON PLACE
3 More London Pl, London SE1 2RE, United Kingdom
UAE - QATAR - DOHA @ AL SHOUMOUKH TOWERS
Al Shoumoukh Towers 10th floor, Tower B, Doha, Qatar
UAE - DUBAI @ C1D
Central One District C1 Building, Level 1
Dubai - United Arab Emirates






WISHALIVE®
CUSTOMER CARE CALL CENTER
USA: +1 (404) 407-5727
WhatsApp Customer Care:
USA: +1 (470) 433-3018
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